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Privacy Policy

Welcome to Spatio!

We value your information very much. In this Privacy Policy, we want to help you understand how we treat the information you have shared with us through Spatio, including our services, our websites in the Spatio domain, as well as our software (collectively the "Services"). This way, you can make informed decisions about the relationship between us and you. So please read it carefully.

By using our Services, you agree to the terms and conditions set forth in this Privacy Policy. This Privacy Policy is incorporated into, and is subject to, our Terms of Service. Throughout this Privacy Policy, we will also refer to terms defined in our Terms of Service.

Your Information

We work for musicians! And in order to provide you with our Services, we need to collect information from you to best serve your needs. Therefore, we may collect various types of information through the Services we provide. You can rest assured, we strictly use your "Personal Information" (i.e. information that personally identifies you or could be used to personally identify you) to provide the Services. We may also process Personal Information upon your consent.

What you share with us

When you use our Services, you may share with us and we may collect Personal Information which include (but is not limited to) the following:

  • Your email address when you subscribe to our blog;

  • Your last name, first name, email address and mailing address when you create an account;

  • Your payment information when you buy a paid subscription;

  • Your language of preference, subscription plan, billing information, mastering history and promotional code associated with your account, where applicable

  • Your files, content, configuration parameters and other information (your “Data”), including your photos, audio files, production preferences, structural data and emails as well as ancillary information (for example, musical style or type of instrument);

  • Your list of contacts, if you grant us access;

  • Your visitor profile on our website and blog;

  • Your interactions with us, whether by email, on our blog or on our social media platforms.

What is shared with us through our Services

We may also collect the following information when you use our Services:

  • We collect information on the devices that you use to access our Services. This information includes things like your IP address, web browser and the device that you use, the webpage that linked you to our sites and the identifiers associated with your devices. If you have activated the location service parameters on your devices, these can also send us information about your geographical location;

  • We use “cookies” to collect information and to operate and improve our Services. A cookie is a small data file that we store on your electronic device. We may use “persistent cookies” to record your email and password for when you log on to our Services in the future. We may use “session identifier cookies” to activate certain features of the Services, to better understand and improve your experience with the Services, to track data about the overall use of the Services (length of visits, number of users, etc.) and to optimize the marketing of our Services;

  • Most web browsers allow you to refuse cookies, or ask for your consent before you accept cookies. However, if you do not accept cookies, you might not be able to use all of our Services' features;

  • We may also combine information that we collect through our Services with information that we collect from other sources. For example, if you log on to your LANDR account through Facebook, you give us access to information associated with your Facebook profile .

How we treat Your Information

We take matters regarding your information very seriously. We make sure that we use your Personal Information only when we absolutely need it to fulfill our duties to you and only give access to those employees who need to have access to it to fulfill their duties to you.

Therefore, we may use the information that we collect in a variety of ways to provide the Services, including:

  • To authenticate you when you log on to your account or the blog;

  • To provide you with the requested subscription and to proceed with payment;

  • To access, store and analyze your Data so that you may enjoy our Services;

  • To activate certain features, like previews, editing, sharing and song searches. For example, if you give us access to your contacts, we can store that information to simplify some of your interactions, like sharing your Data or sending out emails or invitations to use our Services;

  • To understand and analyze the usage trends and preferences of our users, to improve the Services, and to develop new products, services, features, and functionalities;

  • To improve the performance of our mastering algorithm and music engine based on the music you upload. You, the musician, retains ownership, copyright, and publishing rights of your music;

  • To follow up on any question and request for assistance or information;

  • To understand your needs and preferences, and to assess your level of satisfaction with our Services;

  • To send you updates on our products, services, news and events and to follow up on our offers, promotions or contests (for example, to send you your referral credits when you have referred someone to our Services), to the extent permitted by applicable law;

  • To comply with legal and regulatory requirements, where applicable.

How we may share Your Information

Don't worry, your Personal Information is in safe hands. We absolutely do not sell or market your Personal Information to third parties. Your Data is yours. However, to provide you the Services, we may share certain information that we collect from you in the following manner:

  • Within our family of companies, including parents, corporate, affiliates, subsidiaries, business units and other companies that share common ownership;

  • To our service providers or partners, so that they can help us provide, improve and promote our Services, but only when they require such information to perform their services. We may provide Personal Information to our providers and partners to process it for us based on our instruction and in compliance with our privacy policy;

  • For business transactions relating to any reorganization, merger, sale of assets, funding or acquisition of all or part of our activities by another corporation, including in the context of a due diligence or closing process;

  • In all cases where sharing your information is permitted or required by applicable law (for example, court order, situation that threatens the life, health or safety of an individual).

When we share your Personal Information to third parties, we take reasonable measures to ensure that those third parties follow the rules in this Privacy Policy, and that they provide sufficient guarantees to implement the appropriate technical and organizational measures.

We may share certain automatically-collected, aggregated, or otherwise non-personallyidentifiable information with third parties for various purposes, including (i) for following various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding your interests, habits, and usage patterns for certain programs, content, services, and/or functionality available through the Services. In short, whenever we share your information with others, it is to best serve your needs.